DISTANCE SALE AGREEMENT ("Sales Agreement")

ARTICLE 1- PARTIES

SELLER INFORMATION

Commercial Title: Keeya İstanbul

Telephone                                 :

Order E-Mail: info@keeya.com

Information E-Mail: info@keeya.com

RECEIVER INFORMATIONS

Name - Surname:% Order.CustomerFullName%

Customer Address:

% Order.ShippingFirstName%% Order.ShippingLastName%
% Order.ShippingAddress1%% Order.ShippingAddress2%
% Order.ShippingCity%% Order.ShippingZipPostalCode%
% Order.ShippingStateProvince%% Order.ShippingCountry%

Phone:% Order.PhoneNumber%

E-Mail:% Order.CustomerEmail%

ARTICLE 2 - SUBJECT AND SCOPE OF THE AGREEMENT

This Distance Sales Contract (“Contract”) is regulated in accordance with the Law on Consumer Protection and the Regulation on Distance Contracts. The parties of this Agreement accept and declare that they know and understand their obligations and responsibilities arising from the Law on Consumer Protection and the Regulation on Distance Contracts under this Agreement. The subject of this contract is the sale of the goods / services that are specified in the contract electronically, for the purchase of products belonging to the Seller via the https://keeya.com/ owned by Keeya İstanbul (or "Web Site"). In terms of delivery, it constitutes the determination of the rights and obligations of the parties in accordance with the Law on the Protection of Consumers and the Regulation on Distance Contracts.

The conclusion of this contract will not prevent the execution of the provisions of the website membership agreements that the parties have signed with Keeya İstanbul separately, and the parties accept that Keeya Istanbul is not a party in any way and does not have any responsibility or commitment under the Agreement regarding the fulfillment of its obligations. and declare.

ARTICLE 3 - BASIC QUALIFICATIONS AND COST OF THE GOODS ON THE CONTRACT

The sales price and delivery information including the type and type, quantity, brand / model, color and taxes of the product / products are as follows:

Payment Method and Plan:

TL by credit card via online virtual POS application. Or paid in money order.

Maturity Difference Received:

Interest rate used in the Maturity Difference account:% or the installment amount you choose is the corresponding amount.

Shipments will start within 3 business days following the order. Shipment can be completed within seven (7) business days.

ARTICLE 4 - FINANCIAL DELIVERY AND DELIVERY METHOD

The contract has come into force upon being approved by the Buyer and is executed by the delivery of the Goods / Services purchased by the Buyer from the Seller to the Buyer. The goods / services will be delivered to the person (s) in the order form of the Buyer and at the address specified in this contract.

ARTICLE 5 - DELIVERY EXPENSES AND PERFORMANCE

Delivery costs of the Goods / Services belong to the Buyer. If the seller declares on the website that the delivery fee will be covered by him, the delivery costs will belong to the Seller. Delivery of the goods; It is done within the committed period after the seller's stock is available and the payment is made. The Seller delivers the Goods / Service within 30 (thirty) days from the date of the Order of the Goods / Service by the Buyer and reserves the right to extend an additional 10 (ten) days with written notification during this period. If, for any reason, the Goods / Services price is not paid by the Buyer or the payment made is canceled in the bank records, the Seller is deemed free from the obligation to deliver the Goods / Service.

ARTICLE 6 - BUYER'S DECLARATION AND COMMITMENTS

The Buyer declares that he has read and got the necessary confirmation in electronic environment by reading the preliminary information uploaded by the Seller regarding the basic features, sales price and payment method and delivery of the product subject to the contract on the website. Buyers can send their demands and complaints in the capacity of Consumer through the channels provided by the Seller contact information above.

By confirming this Agreement and Preliminary Information Form electronically, the Buyer confirms that the address to be given to the consumer by the Seller, the basic features of the ordered products, the price of the products, including taxes, payment and delivery information are correct and complete.

The Buyer's shall be inspected before the delivery of the Goods / Services subject to the Contract. If damaged and defective goods / services are received by Keeya İstanbul, the responsibility is entirely at your own risk. The Goods / Services received by the buyer from the cargo officer of Keeya Istanbul will be deemed to be undamaged and intact. After delivery, the responsibility of the Goods / Service and damages belong to the Buyer. In case the bank or financial institution does not pay the goods / services fee to the Seller after the delivery of the Goods / Services, the credit card belonging to the Buyer is used unfairly or illegally by the unauthorized persons, not caused by the fault of the Buyer. Responsible for returning to the Seller within 3 (three) days. In this case, delivery expenses belong to the Buyer.

ARTICLE 7 - SELLER'S DECLARATION AND COMMITMENTS

The Seller is responsible for the delivery of the Goods / Services subject to the Contract to the Buyer in accordance with the Consumer Legislation, robust, complete, in accordance with the qualifications specified in the order and with warranty certificates and user manuals, if any. The seller is obliged to notify the Buyer as soon as possible due to force majeure or extraordinary situations preventing the transportation, the subject of the contract If the Goods / Service subject to the contract is to be delivered to another person from the Buyer, the person to be delivered The Seller cannot be held responsible for not accepting the delivery.

ARTICLE 8 - RIGHT TO WITHDRAWAL

The seller undertakes that the Buyer has the right to withdraw from the contract within 14 (fourteen) days from the date of receipt or without any justification, without taking any legal and criminal liability, and by refusing the service and that the seller will withdraw the goods from the date of the withdrawal notification reaching the Seller. . Notice of withdrawal and other notices regarding the contract can be sent through the seller contact information mentioned above.

In order to exercise the right of withdrawal, it is mandatory to notify the Seller in accordance with the provisions of the legislation within this period.

In case the right of withdrawal is used;

a) It is obligatory to return the product delivered to the Buyer or to the third person with the above-mentioned information.

b) The products to be returned within 14 (fourteen) days must be delivered in complete and undamaged form, packaging, standard accessories, if any, and other products that are gifted with the product. Within 10 (ten) days following the exercise of the right of withdrawal and the transportation of the information, the product price is returned to the Buyer as it paid. When returning the product to the Seller, the original invoice submitted to the Buyer must be returned. Return shipping cost belongs to the Seller. The return section of the invoice to be returned with the product will be filled in and signed by the Buyer.

ARTICLE 9 - CONDITIONS WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED

The right of withdrawal cannot be used in the following situations;

a) Before the end of the right of withdrawal, the service contracts for which the service is started with the approval of the consumer,

b) Contracts for goods whose prices are determined in the stock exchange or other organized markets,

c) Contracts for the delivery of goods that are prepared in line with the wishes of the consumer or clearly his personal needs, which are not suitable for return in nature and are at risk of deterioration or may expire,

d) Contracts related to audio or video recordings, software programs and computer consumables, provided that the package is opened by the consumer,

e) Contracts for the delivery of periodicals such as newspapers and magazines,

f) Contracts for the performance of services related to betting and lottery,

g) Contracts regarding the services performed in electronic environment and intangible goods delivered to the consumer instantly.

ARTICLE 10 - SOLUTIONS OF DISPUTES

If the consumers have problems with the Seller, in case the Seller cannot solve the problem, to the Consumer Problems Arbitration Committee in the place where they purchased the product or where their residence is located, in case of complaints and appeals about the transactions up to TL 1,161.67; On the other hand, they can make their applications to the Consumer Court where they purchased the product or where their residence is located, regarding complaints and appeals regarding transactions with a product value above TL 1,161.67.

In the third paragraph of Article 5 of the Consumer Problems Arbitration Committees Regulation published in the Official Gazette dated 01.08.2003 and numbered 25186, the lower monetary limit for the provincial arbitration committees operating in the provinces with metropolitan status is 3.032,65 TL.

ARTICLE 11 - PRICE OF GOODS / SERVICES

The cash or term price of the goods / service is included in the order form, although the price is present in the invoice content sent to the customer along with the sample invoice and the product sent to the end of the order. Discounts, coupons and other sales prices made by the seller or Keeya Istanbul are reflected in the sale price.

ARTICLE 11 - CASE OF DEFAULT AND LEGAL RESULTS

If the buyer fails in default in his transactions with a credit card, the cardholder will pay interest and be liable to the bank within the framework of the credit card agreement that the bank has made with him. In this case, the bank may apply to legal means; The Buyer may request the costs and the attorney's fee arising from the Buyer and in any case, if the Buyer defaults due to the Buyer's debt, the Buyer agrees to pay the loss and loss of the Seller due to the delayed performance of the debt.

ARTICLE 12 - NOTIFICATIONS AND EVIDENCE AGREEMENT

Any correspondence between the Parties under this Agreement shall be made via e-mail, except for the compulsory cases listed in the Law. In the case of disputes that may arise from this Agreement, the Buyer and Keeya İstanbul, with their official books and commercial records, that the electronic information and computer records kept in their database, on their servers, will constitute binding, definitive and exclusive evidence, in the meaning of article 193 of the Civil Procedure Law. accepts, declares and undertakes that it is in the nature of evidence contract.

ARTICLE 13 - ENFORCEMENT

This Contract, consisting of 13 (thirteen) articles, was read by the Parties and approved by the Buyer electronically and entered into force immediately.

SELLER: Keeya Istanbul

BUYER: Filling Out the Areas Specified in the Membership Agreement

INFORMATION OF THE CONTRACT - FAQ

When did Law No. 6502 on Consumer Protection come into force?
Law No. 6502 on Consumer Protection entered into force on 28.05.2014.

How to use the right of withdrawal for products purchased before 28.05.2014?
The Law No. 4077 on Consumer Protection is valid for products purchased before 28.05.2014. According to this law, buyers have the right to return products within 7 days from the date of delivery, using their right of withdrawal, without giving reasons and "without paying shipping charges". The valid period for return requests outside the right of withdrawal is 30 days.

What are the products for which the right of withdrawal is not valid?
Products produced specially to the person at the request of the buyer and made personal to the person by making changes or additions.
Products that are not suitable for returning in terms of quality (The condition of returning products that are sensitive to hygienic condition such as underwear, swimwear, cosmetics is that the product is not opened and untested.)
Audio or video recordings (DVD, CD and Cassette etc.), printed products (Books, magazines etc.), software programs and computer consumables opened by the receiver
Products that are at risk of deterioration or may expire
Products whose prices are determined in the stock market or other organized markets (All products in Bullion, Trinket Gold and Silver category, etc.)
Products and services such as hotels, domestic / international tours, excursions and air tickets purchased from the holiday category. Cancellation / refund of these products and services are made in line with the vendor agency application.
Who owns the return shipping fee during the right of withdrawal?
Within the scope of the right of withdrawal, the return shipping fee belongs to the sellers. Buyers have the right to return products without paying shipping charges, even if buyers return the items for personal reasons.